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                                    Chapter 382reduce involuntary care could mean for support staff, participants of the CoP became collectively aware of difficulties and dilemmas these care professionals face when new methods are being implemented. The importance of discussing this in organisations and with teams became clear. Becoming aware of difficulties and dilemmas is essential for the development of critical thinking, and to make decisions based on professional values (Eyal, 2018), which will help in carefully balancing out the investments to be made while implementing methods to reduce involuntary care.Second, in discussing barriers, facilitators, advantages and disadvantages in implementation the concept of %u2018thinking together%u2019 in the CoP led to supplementing each other%u2019s tacit knowledge and experiences. For example, adding to each other%u2019s knowledge in discussing implementation strategies such as choosing consciously for a particular method, stakeholder engagement, and empowering management. When preparing for an implementation process, thinking together in a CoP may help in making determinant analyses, which are considered an important prerequisite for tailor-made implementation processes (Damschroder et al., 2009; Fleuren et al., 2004; Steenbergen et al., 2019). Third, discussions in which CoP participants disagreed led towards in-depth conversations, in which collective learning processes were most prominent. By expressing points of view, interesting dialogues unfolded which led to new perspectives and re-evaluation of beliefs and expectations. This is in line with the idea of McDermott (2000) that when care professionals discuss conflicting opinions, they reflect on the current situation and on their experience, view the topic %u201cthrough the eyes%u201d of different perspectives, and use those insights so that a new, creative idea can emerge (McDermott, 2000). For example, the discussion that arose after one participant claimed that the use of %u2018implementation champions%u2019 was a valuable implementation strategy, while someone else experienced this as counterproductive. In the in-depth dialogue that ensued, it became clear what might be crucial conditions for the deployment of these champions. Without this contradiction, this tacit knowledge would probably not have surfaced.
                                
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