Page 13 - Crossing Cultural Boundaries - Cees den Teuling

2.7 Organisational Learning and Absorptive Capacity as functions of the Knowledge Transfer process ....................................................................................75 2.7.1 Organisational Learning .................................................................................75
2.7.2. Contrasts in Knowledge Transfer and Organisational Learning: Russian and Western perspectives ...............................................................................................78 2.7.3 The use and implementation of Action Learning, Action Research and Emotional Intelligence in Knowledge Transfer and Organisational Learning, to improve managerial processes.................................................................................82 2.7.4 Absorptive Capacity .......................................................................................86 2.7.5 Russian and Western perspectives on culturally ingrained transfer of management knowledge ..........................................................................................93
2.8 Sustainable Value Creation as the desired result of the Knowledge Transfer process ........................................................................................................................95 2.8.1 Contrasts of Sustainable Value Creation: Russian and Western perspectives98
2.9 Language, context, miscommunications and misunderstanding in Knowledge Transfer and Sustainable Value Creation processes..............................................99 2.10 General perspective and the Research Model ..............................................101
Chapter 3. Research Methodology and Practical Research....................................105 3.1 Research questions and propositions...........................................................105 3.2 Methodological approach .................................................................................113 3.2.1 Action Research............................................................................................113 3.2.2 Underlying traditions of Action Research ....................................................116 3.2.3 Action Research in practice ..........................................................................120 3.2.4 Validity criteria in Action Research .............................................................122 3.2.5 Implementation of Action Research in this study.........................................126 3.3 Research Design.................................................................................................128 3.3.1 Mixed Method Research...............................................................................129 3.3.2 Data collection instruments ..........................................................................131 3.2.3 Data collection procedure .............................................................................137 3.2.4. Sample population .......................................................................................140 3.2.5 Data analysis procedure................................................................................147
Chapter 4: Results: National and Organisational Cultures in Russia ................... 148 4.1 Introduction .......................................................................................................148 4.2 The peculiarities of Russian organisations......................................................148 4.3 The effect of National Culture on the culture in Russian organisations ...... 158
4.3.1 The effect of National Culture on the management and communication style in Russian organisations ........................................................................................160
Chapter 5: Results: Knowledge Transfer and Sustainable Value Creation..........163 5.1 The effect of Organisational Culture and organisational environment on the knowledge transfer process ....................................................................................163
5.1.1 Effect of Organisational Culture and organisational environment on the
transfer of knowledge obtained from the Presidential Programme .......................165
5.2 The effect of the management and communication styles on the Knowledge Transfer in Russian organisations ......................................................................... 170
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