Page 153 - Crossing Cultural Boundaries - Cees den Teuling

Chart 4: Communication style in the organisations
45% 40% 35% 30% 25% 20% 15% 10%
5% 0%
Management style
40,7%
2,2%
24,4%
15,6%
17,0%
Styles of management in organisations are influenced by elements of NC. Therefore, the present management style was studied.
The relative majority of the respondents (31.1 percent, n = 42) believed that dominant style of management in their organisations was consultative (employees were asked to state their opinions). Another widely-presented style of management (28.9 percent, n = 39) in respondents’ organisations was directive (orders were given to employees and they were supposed to carry them out). Participative style of management dominated in the organisations of 16.3 percent of respondents (n = 22) whereas authoritarian or top-down approach to the management existed in the organisations of 14.1 percent (n = 19) of the respondents. Delegation which presupposes judging employees by their results was the least common style of management: only 9.6 percent (n = 13) of respondents said that such managerial style dominated in their organisations.
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Black box / no exchange of information
Selective with a selected number of employees only
Representative, only through heads of department /
managers.
Limitation/ censured information for all employees
Transparency all information in full available for employees