Page 68 - THE DUTCH TALKING TOUCH SCREEN QUESTIONNAIRE

Chapter 3
the participants was reassuring to the participants. Furthermore, she helped the researchers to present the information and questions in a way that was manageable for the participants. She guarded fatigue levels of participants carefully and intervened when necessary. Finally, she made sure participation in the research project contributed to the learning objectives of the course, so that it would not slow down the learning process of the students.
Prior to participating in a health research project, people are required to sign an informed consent form with information on the project, indicating they are well informed and aware of the implications of participation. The informed consent form used was written in simple and clear language by a specialized writer. It was handed out during a course session, explained by the teacher, and the students helped each other to understand it. In a following course session the researchers took the time to make sure all students had understood the information and were able to make an informed decision whether or not to participate. After all students had agreed to participate, the project was made part of the course so that it did not cost them additional time. At the end of the project each participant was paid 10 euros per session.
4.3 Procedure
4.3.1 Analysis phase:
Two focus group sessions. The goal of the first focus group session was to get a better idea of participants’ experiences with and opinions on forms and questionnaires in general, and health-related forms in particular. Six students (1 male, 5 female) participated. The session was facilitated by a health scientist, two interaction designers and the course teacher, and lasted for two and a half hours. The students were first asked to talk about their experiences with filling out forms and questionnaires in general. Which forms do they perceive as easy to fill out and which forms not? What needs do they have according to the language that is used, the structure of the form and the context in which the form needs to be filled out? Additionally the researchers drew the scenario of filling out forms within a health care setting and asked the students to comment on that. Finally, the students were asked to comment on the existing paper questionnaire (PSC).
During the second focus group session participants were asked to comment on first ideas (sketches) drawn on the basis of the needs
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