Page 41 - THE DUTCH TALKING TOUCH SCREEN QUESTIONNAIRE

All respondents, except for one highly educated, adequate health literate 47 year old Turkish male team manager who fully completed the PSC, experienced difficulties reading and comprehending the PSC. Most comprehension problems were experienced with the introduction and instruction of the questionnaire. The respondents thought the text was too long and contained antinomies.
Example:
- Try to recognize the activities that gave you trouble in the last week
due to your limitations. We ask you to select the activities which are very important to you and you would mostly want to see improve in the next few weeks -.
A male Dutch highly educated adequate health literate 46 year old lawyer who fully completed the PSC reported:
“It is very chaotic and confusing. First it says try to recognize the activities with which you had difficulties in the last week. And then it says try to recognize the most important activities that you would like to improve in the next few weeks. That is quite contradictory. In addition, it does not say to which sections the instruction is related. So I am wondering and constantly reading back thinking ‘What do I have to do with this section exactly? Is it related to the first or the second question?’ I can imagine I would refuse completing this questionnaire thinking it is of no use and I should be handed a properly designed questionnaire.”
A similar remark was made by a 37 year old low educated adequate health literate Turkish female volunteer in the welfare sector who fully completed the PSC but provided other information than was intended by its developers:
“When I finally got it it was not so hard. But I had to read it twice and very careful before I really understood what was meant. What they mean is ‘what is it that you need help for’. That could be said much easier; in plain language. These sentences are much too long and complicated. Especially when you have trouble with the Dutch language.”
Based on the introduction not all respondents understood that the selected activities should be part of their physical therapy goals. An 81 year old female Dutch moderately educated adequate health literate retired obstetrical nurse who fully completed the PSC:
“Look, walking is problematic because of my legs. I have what they
Perceived ease of use and usefulness
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