Page 162 - THE DUTCH TALKING TOUCH SCREEN QUESTIONNAIRE

Chapter 4
positive remarks on the way the user interface was designed and on the short completion time.
Experienced Imraam (52y) said:
“These visual images are appealing and make it ‘come to life’”.
Experienced Onur (35y) was positive about the regular overviews of given answers and inexperienced Eren (48y) was positive about the short length of the questionnaire.
Recommendations for improvement
Nine out of ten participants formulated recommendations for improvement. Most mentioned were: improve accentuation of the activated response items; give a complete overview of activities to choose from in answer to Question 4; and shorten the instruction clips by limiting the information to the main issues.
Inexperienced Seyda (65y) and Meryem (74y) had trouble concentrating on the information in the introduction clip, as did others. But they were not sure if limiting the amount of information or length of the clip was going to help them. They felt it would just be too difficult for them to learn to work with the Turkish TTSQ, regardless of improvements on its usability. They linked their lack of ability to comprehend and remember the instructions given on their lack of experience with operating tablet computers, their older age and their health status.
Experienced Berat (38y) recommended limiting the text above the overviews. For example, he suggested deleting the first sentence from the text: “On this screen you see all the activities that you selected in previous screens. These are the activities in which you are limited. Is that right?” (see appendix 2, screenshot 8 ‘Overview activities’).
Berat also would have liked to the opportunity of completing the Dutch version of the Questionnaire because, as he said:
“My Turkish is good but my Dutch is better.”
Some participants suggested adding more advanced options to the Turkish TTSQ. Experienced Onur (35y) and Berat (38y) recommended a swipe function for the screens that contained rows of activity photos. Experienced Elif (40y) would have liked to see muscles in the body chart so she would be able to indicate the location of her pain more
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