Page 118 - Demo

Chapter 5116Theme 2: Patient needs regarding the GPParticipants considered it important for the GP and staff to take the MID into account during communication, without the participant having to remind them of their MID. They would like information provided in easy language, repeated several times, and focused on each patient’s specific care situation.…and if there are any information brochures, they’re so general. So not specifically for my problems. (P3)Participants emphasised the relevance of knowing that the GP is accessible for MH problems as well as for somatic complaints. Easy-toread information in a leaflet or on the GP website was mentioned as helpful in this respect. In addition, they expect GPs to reply to their needs promptly and to actively support the implementation of given advice, both medical and non-medical. ...just like a daycare programme or something like that. You often had to look for one yourself. And sometimes it’s great that, for example, the GP knows about a programme somewhere. So you don’t have to look for it all by yourself. (P3)The GP is expected to oversee and coordinate all care, medical and nonmedical, relating to the patient. In the case of referral to MH services, the GP remains the point of contact for the patient’s MH problem and is expected to regularly and actively inform both MH services and the patient, and to resolve any barriers to MH care experienced by the patient. And it’s very important that the GP questions the organisations. Questions that I myself can’t ask. That she does that for me. Or someone else does it for me because I can’t do it. Especially if I’m having serious mental problems. (P4)All participants mentioned the importance of a good relationship with the GP, which was considered even more valuable when experiencing MH problems than when experiencing somatic problems. A good relationship, Katrien Pouls sHL.indd 116 24-06-2024 16:26