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Appendix C270Esther Bisschops (July 6, 1978) graduated from pre-university education at Baudartius College in Zutphen in 1996. In 1997 she received her foundation degrees in Psychology and Pedagogy at the University of Utrecht. She graduated with a master degree in Pedagogical Sciences in 2000. During her studies she worked as a substitute caregiver at the Zonnehuizen in residential groups for children with intellectual disabilities and challenging behaviour. The first year after her graduation she continued this work as a personal caregiver. In 2001 she started working as behavioural specialist (in Dutch: orthopedagoog) at Trialis, an outpatient clinic for people with intellectual disabilities. From 2007-2011 she worked for the care organisation Zozijn, for residential facilities for people with intellectual disabilities. She also developed the education Challenging Behaviour for care staff within this organisation. In 2011, she transferred to %u2018s Heeren Loo Apeldoorn to work as a behavioural specialist in the Very Intensive Care (VIC) homes. She implemented the Triple-C pedagogical treatment model. In 2014, she created an online educational case about one of her clients, %u201cIf you let go, his two hands are free%u201d for the Learning from Cases project of the CCE, and won the award for most viewed online educational case. Between 2012 and 2018, within %u2018s Heeren Loo, she was associated with the advisory group Challenging Behaviour, where she worked, among other things, on the development of Triple-C education and the care programme Intensive Support and Treatment for Challenging Behaviour. From 2016 to 2019, she was also deployed as a behavioural consultant in difficult contextual situations with clients with restrictive measures at the CCE and within %u2018s Heeren Loo. From December 2018 onwards she started working as a PhD student at the Academic Collaborative Centre of Vrije Universiteit Amsterdam and %u2018s Heeren Loo, now called Viveon. Within the Freedom and Safety project, under the supervision of Prof. Dr. Carlo Schuengel, Prof. Dr. Petri Embregts and Dr. Clasien de Schipper, she conducted her PhD research on the implementation of methods for reducing involuntary care. She currently works as a behavioural scientist and researcher at the Department of Scientific Research and Knowledge Management of %u2018s Heeren Loo, and at Viveon as a researcher for the Appropriate Care project. She is also affiliated with the Expertise Centre Challenging Behaviour at %u2018s Heeren Loo, where she links science and practice, advises on the Care Intensity Assessment Policy, and supports implementation processes.