Page 200 - Crossing Cultural Boundaries - Cees den Teuling
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“In management, the first concern of the organisation is the happiness of people who are connected with it. If the people do not feel happy and cannot be made happy, that organisation does not deserve to exist”.
Adapted from Kaoru Ishikawa (1915-1989)
Chapter 6: Final concluding remarks, recommendations and the presentation of “The Authoritative Toolkit of Knowledge Transfer Application”
The Chapter Six of the present study includes the concluding remarks, the recommendations for advanced practices in International and trans-boundary Management and Business Consulting, and the presentation and notes for implementation of the designed “Consultant’s Authoritative Toolkit for Knowledge Transfer Application” (TKTA).
The key themes, as researched and reported in the third-party content analyses by PUM (PRIME), GIZ and the PP Federal Resource Centre show a concentration on the following themes: (i) Support to SME’s, (ii) Business Development Support, (iii) Management Training (iv) Exchange by Traineeships and (v) the establishment of business connections.
To improve the richness and clarity of the outcomes of the research questions 4.1 and 4.2 the results of earlier investigations on the results of delivered management- and business assistance to (mainly) SME organisations in Russia, are added.
The following reports are included:
• Contribution to development trough CBI and PUM (PRIME 2016);
• Analyses of monitoring data on business monitoring support to SME enterprises
(Prime 2015);
• GIZ-Fit for Partnership with Germany (GIZ-2012);
• Presidential Programme Evaluation (Russian Government 2010).
The included third party reports are not completely in line with the questionnaires, implemented in the field research for the underlying thesis, but present additional results, to improve, complement and enrich the insights already gained by the field research in Russia.
6.1 Research results: preliminary conclusions
To provide an answer to the operational problem of the study, which is: “How can
management consultants overcome the gaps, barriers and stumble blocks in the daily
operations of the transfer of managerial knowledge and skills in intercultural contexts,
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