Page 114 - WHERE WE WORK - Schlegelmilch

Reconfiguring workplaces
Table 3.6 Illustrative evidence: Reconfiguration efforts
Type of center Physical
Illustrative evidence
WhatsApp group for a geographic region: “A) so that we knew who was from the area of [city] in that time. B) so that we, the actual goal of the app was that you could signal ‘Hey, I will be working at [coworking space location] today. Who else will be there?’.” (P07, employee, low tenure)
Reconfiguring around alternative places: “You saw the distance increasing between the groups, either between ages or between phases of life [...] People with a car from outside [city], they wanted to go to specific locations, whereas people who live in [city], they wanted to go comfortably by bike to [co-working space location].” (P15, employee, low tenure)
New ways to communicate: “But I had the feeling that, when the building was closed, we had found a way of working with each other using [CWT]. [...] if you needed me, you send me a quick chat message. Then you would get a reaction the same day, which was really unique.” (P11, middle manager, medium tenure)
CWT developing into a hub: “And with [CWT], it’s shaped completely differently. It’s just much more than a normal chat application like you are used to. You can share things in your team, with your channel, everything is nice and demarcated for each project team. You have your plug-ins; calling is also very stable. Actually, it has become much more of a hub where your communication takes place. However, with [old CWT] you still needed to transfer things to e-mail, which you now just post in a team channel.” (P22, middle manager, low tenure)
Increasing reliance on CWT for collaboration: “We did more [virtual CWT] meetings, [CWT] was the default when the office was closed. Because there wasn't really anywhere to go, right? [...] if were just collaborating on our day-to-day work, we would do more on [CWT].” (P19, employee, low tenure)
Digital
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