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Reconfiguring workplaces
had remembered the order of events differently and they were able to correct it. Interview topics included the employees' reflections on their experiences just before the closure, during the closure, and upon return to the renovated office. We focused on office transformation events, interaction and collaboration, as well as the role of place and technology. Sample questions included, "Tell me about how the closure impacted the way work. What did you notice?" (interview guide in Appendix 3.1). Although when embarking on this study, our goal was to understand how different physical places affected work, our questions were open so that the most critical issues for our informants guided the conversations. Each interview was about one hour long and took place in private rooms at TechSub's new office. Only on two occasions, the interviews were conducted remotely because the interviewee's schedule did not allow to meet in person. We also made sure to be around before and after the interviews for several hours to conduct informal observations at TechSub’s office.
To complement our interview data and understand how the closure affected the employees at the time, we also collected documents during the interviews, such as email announcements or slide decks (Table 3.3). Also, nine employees had volunteered to record short videos during the transformation for TechSub. We accessed these video blogs on the employees’ personal and TechSub’s social media channels (YouTube, LinkedIn).
3.3.3 Data analysis
We coded our data according to empirically grounded theory procedures (Charmaz, 2006; Corbin & Strauss, 1990). As is common in inductive analysis, the research question changed over time, and we refined it during the iterative process of data collection and analysis. In preparation, we transcribed the interviews and the audio of the interviews. The video transcripts were then added to the visual of the videos so that these could be coded in the same way as interviews, with the exception that we coded
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