Page 104 - THE DUTCH TALKING TOUCH SCREEN QUESTIONNAIRE

Chapter 4
Problems With Judgment
A total of 9 respondents of all educational levels encountered problems with judgment.
Retrieved Information Judged as ‘Adequate to Answer the Question’ Was Not Related to Physical Therapy (Anymore)
All 9 respondents indicated health problems that were not part of their treatment goal for physical therapy (anymore). Bob, for instance, indicated on the body chart that he had pain in his neck and shoulders, and he had low back pain. During the interview, he told the researcher that his neck and shoulder pain were chronic and existed for many years now. He did not believe it would be of any use for the physical therapist to put effort into trying to ease this pain. Therefore, it was not a part of his treatment goals. He was seeking help from his physical therapist for his acute low back pain.
Problems With Response Selection
A total of 8 respondents of all educational levels had problems with response selection. Bernie encountered this problem with two different questions of the questionnaire.
Not Able to Select the Right Answering Option Because These Options Do Not Match the Respondent’s Response to the Question
All 8 respondents had problems with response selection because the response items did not match their answer(s). Bernie for instance had a complaint that was not ‘touchable’ or located at a particular part of the body. But he was forced to place a dot on the body chart to be able to go on to the next question. Bernie stated the following:
“This is not right at all! It says: ‘tap on the location of your health problem.’ But then one has to be able to locate his complaints. I can’t. The way I walk does not feel normal to me, it does not feel the way it used to feel. I cannot say that I feel it ‘in my legs.’ It really is the movement itself that feels ‘off.’ I go to the physical therapist to find out what causes this. So at this moment I don’t know where the root of the problem is located. Because I am forced to point out a location and the legs are clearly involved in walking, I have put a dot on the legs. But it is just not right. I mean, when I would have had pain in my hand I could have answered this question. If I would have felt it in my foot I would have tapped on the foot. But in my case it is about the movement...”
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