Page 60 - Design meets Business:An Ethnographic Study of the Changing Work and Occupations of Creatives

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Design Meets Business
Chapter
1. Introduction
2. Pixel Perfect: Designers as Craftsmen
3. (Re)Negotiating Service Design: Discovering the Occupational Mandate in Intra-Occupational Struggles
4. Facilitating Liminality:
Creative workers as Ceremony Masters
Purpose
The introductory chapter sets the scene for this dis- sertation research both empirically and theoretical- ly. It introduces the research question and method- ology, and provides information about the research setting of this dissertation.
Chapter 2 addresses how designers as craftsmen cope with changes in material practices at work. This chapter reveals how for a group of creatives, designers, interactions with artifacts changed as a result of new collaborations with business.
Chapter 3 explores how the arrival of new members in the occupation Service Design challenges the emerging occupational mandate in daily interac- tions. This chapter reveals how interactions within a creative occupation (Service Design) changed as a result of new collaborations with business.
Chapter 4 investigates how creative workers facil- itate liminality for their clients to trigger creative processes in organizations. This chapter helps to better understand interactions between creatives and clients, in the context of collaborations with business.
5. Discussion
Chapter 5 summarizes the key findings of each chapter, and addresses the main research question of this dissertation. Further, it presents theoretical contributions to three discussions in the organiza- tional and occupational literature. Finally, it sheds light on the practical relevance of this dissertation and offers a reflection on the methodology of this dissertation.
Table 1.2 Dissertation Outline and Related Output