Page 134 - Shared Guideline Development Experiences in Fertility Care

Chapter 6
valued mostly. Meanwhile, patients valued transition and continuity of care (19%), sta s’ competence and technical skills (13%), coordination and integration of care (6%) and physical comfort (6%). Among the professionals’ nal set of indicators (n=18), information and communication (33%) was one of the key dimensions of patient-centredness along with the dimension coordination and integration of care (27%). In addition to both these dimensions, professionals also valued sta s’ competence and technical skills (11%), transition and continuity of care (6%), access to care (6%) partner involvement (6%) and emotional support (11%). Overall, two dimensions of patient-centredness were absent from both sets: respect for patients’ values, preferences and needs as well as the attitude of the fertility clinic sta (Figure 2, Table 1 and 2).
Figure 2: Indicators of patient-centredness in various dimensions as a percentage of the total number of indicators selected by patients (16 indicators) and professionals (18 indicators)
Classi cation according to the 10 dimensions of patient-centred fertility care as described by Dancet et al. (2011 a, b).
35
30
25
20
15
10
5 0
Patients (n=12) Professionals (n=14)
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