Page 127 - Shared Guideline Development Experiences in Fertility Care

(Guideline-based) indicators for patient-centredness
well as the individual panellists’ score for each particular indicator. Both panels, including the non-responders of step 2, were asked for their approval (yes or no) of the ‘selected’ indicators and to indicate which ‘equivocal’ indicators, if any, should be part of the nal set of indicators as well. e questionnaire was sent by email. Reminders were sent by email to non-responders a er 2 and 4 weeks.
De ning nal sets of indicators (data analysis step 3)
To gain patients’ and professionals’ nal sets of indicators, the approved initially ‘selected’ indicators were supplemented with the accepted ‘equivocal’ indicators (i.e. consensus round) and rephrased or merged at the request of the panel members. An ‘equivocal’ indicator was accepted if >50% of the panellists were in favour.
Comparison of the two nal sets of indicators
e selected quality indicators for patient-centredness from the patients’ and the professionals’ perspective were compared and checked for corresponding indicators. Furthermore, individual indicators of both sets were descriptively analysed by the frequency distribution of the 10 dimensions of patient-centredness for fertility care according to Dancet et al. (2010): coordination and integration of care; physical comfort; transition and continuity of care; access to care; competence and technical skills of sta ; respect for patients’ values, preferences and needs; information, communication and education; emotional support; partner involvement; attitude of the fertility clinic sta [3].
Main outcome measures 6 Primary outcome measures were two nal sets of quality indicators for patient- centredness, i.e. one from the patients’ and one from the professionals’ perspective.
Secondary outcome measures were the di erences in the distribution over the 10
dimensions of patient-centredness between the two sets of quality indicators.
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