Page 63 - Movers, Shapers, and Everything in Between: Influencers of the International Student Experience
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student gender and stage of study on satisfaction of international undergraduate students. Summative content analysis of student comments was used to help interpret results (Hsieh & Shannon, 2005).
vAriABleS
Seven independent variables were used as reputational indicators in the factor analysis: 2017 Shanghai Jiao Tong University (SJTU) Ranking10; 2017 Complete University Guide Ranking11; 2017 Times Higher Education (THE) Ranking12; Russell Group Membership13; 2017 Teaching Excellence Framework (TEF) Rating14; 2014 Research Excellence Framework (REF) Power Ranking15; and the 2016-17 Degree Completion Rate16.
Data used in the study come from various sources. Rankings/league tables used in the study were drawn directly from the league tables and rankings websites. Undergraduate and international student enrolment data came from 2016-2017 HESA data. The population of the town/city in which the university is located was determined using data from the most recent UK Census (Office for National Statistics, 2011). Student gender and stage of study were self-reported by ISB respondents.
Six independent variables and four dependent variables were included in the multilevel regression to determine their influence on international student satisfaction.
AnAlySiS StrAteGy
To investigate the role that reputational indicators play in international student satisfaction, a construct was created using seven variables that have been evidenced to be proxies of reputation—five rankings/ league tables, membership to the Russell Group, and the degree completion rate of each university. One factor accounted for 77.44%
10  1= ranked, 2= not ranked
11  Continuous
12  1=0-300, 2=301-600, 3=601-800, 4=not ranked
13  1= Russell Group, 2= not Russell Group.
14  1=gold, 2=silver, 3= bronze
15  Continuous
16  2016-17 HESA data obtained via Complete University Guide
3
Factors Impacting Satisfaction
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